Submitted by Kenny Team on Thu, 03/21/2019 - 15:48

Quebec, Ontario, New Brunswick, Maine :

  • Upon presentation of the receipt, all our car parts are warranted for 30 days, with the exception of tires and batteries.
  • Batteries have a 2-year warranty. Tires are final sale.
  • Your purchases will be refunded on a Kenny U-Pull gift card.

Nova Scotia :

  • Upon presentation of the receipt, all our car parts are warranted for 30 days, with the exception of tires, batteries, cluster and radios.
  • Tires, cluster and radios are final sale.
  • Batteries have a 6-month warranty.
  • Your purchases will be refunded on a Kenny U-Pull gift card.

Comments

Submitted by Eva on Mon, 12/23/2019 - 13:05

May I suggest you train your employees to state verbally during purchase that returns are only "refunded" with store credit or replacement.  When a customer is only told that you need the receipt in order for a refund they would assume it would include their method of payment returned. I've learned my lesson and I will not be returning nor will I promote your business.

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