Submitted by Kenny Team on Thu, 03/21/2019 - 15:48
Upon presentation of the sales receipt, all our replacement parts are guaranteed for 30 days, except tires and batteries. Batteries are guaranteed for two years. Tires are final sale. Parts will be refunded with Kenny U-Pull gift cards.
PermalinkSubmitted by Eva on Mon, 12/23/2019 - 13:05
May I suggest you train your employees to state verbally during purchase that returns are only "refunded" with store credit or replacement. When a customer is only told that you need the receipt in order for a refund they would assume it would include their method of payment returned. I've learned my lesson and I will not be returning nor will I promote your business.
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Refund Policy
May I suggest you train your employees to state verbally during purchase that returns are only "refunded" with store credit or replacement. When a customer is only told that you need the receipt in order for a refund they would assume it would include their method of payment returned. I've learned my lesson and I will not be returning nor will I promote your business.
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